answer boards and librarians

I found week eight's focus on answer boards interesting, particularly regarding 'slamming the boards' and its ability to demonstrate the reference skills of librarians. Looking at some of the "exemplary answers" listed on the Answer Board Librarians wiki, the attention and detail that has gone into answering queries is quite impressive....with a significant number of librarians taking part the potential is huge.

Feedback from library users regarding collection content or services offered by the library could work well provided users were adequately informed as to how to go about it. Customers could review books in the library's collection based on their usefulness (for research purposes, for example)....a link to reviews could then perhaps be added to the an item's catalogue entry...